I like Helen as a person, but, today, she did not listen to me at all. It looks SO much worse now than it looked when I walked into the salon. Well, Helen cut everywhere and it looks awful! It is EXACTLY THE OPPOSITE of what I very specifically requested. I specifically told Helen that I wanted very little cut o ff, just a shaping and thinning of the bangs area and emphasized that I wanted “pretty” versus “butch,” and especially wanted to grow out the area above my ears, to definitely not cut it “tight” (as I had previously had don). I have recently lost a lot of weight and, because my face is a lot thinner, the hairstyle that I have had no longer suits me and I intentionally waited 9 weeks for this cut (it's usually about half of that time). Until today, I have been very happy with Helen. ![]() ![]() I've been coming to this salon for many years and, in the last ~4 years, my stylist has been Helen, the manager. ![]() I am SO unhappy, upset and angry about today's cut.
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